Searchspring Academy
Learn How to Deliver the Ultimate Shopper Experience
A Collection of Videos and Articles and a Glossary to Help Your on Your Ecommerce Search, Merchandising, Personalization, and Insights Journey
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One of our promises to you is customer’s first, and the searchspring academy is one way we’re fulfilling that promise. Use these resources to get common questions answered quickly. You can also always reach out to your customer success manager with questions or assistance at any time.
Sharpen Your Ecommerce Vocabulary and Learn Searchspring Terms.
Searchspring Overview
There’s a lot to learn about Searchspring. These resources are available to help with account, billing questions, and management questions.
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Insights and Reporting Searchspring Overview
Reporting Introduction
Searchspring offers a large variety of Insights & Reporting features to best help you analyze a wide array of metrics.
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KnowledgeBase |
Searchspring Overview
Dashboard Breakdown
The dashboard is where you first land when logging into the Searchspring Management Console, and provides you with a high level overview of everything you need to know.
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KnowledgeBase |
Searchspring Overview
My Account
If you would like to update information associated with your Searchspring account, this can be done by accessing the My Account page in the Management Console.
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Ecommerce Insights and Reporting
Insights and reporting tell you what is working and what isn’t. Get answers to common questions and make tweaks to sell more faster.
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Insights and Reporting Searchspring Overview
Reporting Introduction
Searchspring offers a large variety of Insights & Reporting features to best help you analyze a wide array of metrics.
Keep reading
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Insights and Reporting
Filters
In this video, we’re going to walk through how powerful Filter Reports can be for your shoppers and your business.
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Video |
Insights and Reporting
Zero Result Searches
In this video, we’re going to walk through things to keep in mind when running a Zero Result Searches report.
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Ecommerce Product Merchandising
Merchandising is so much more than a sales banner on the homepage. We’re here to help your merchandise your site so it works for you.
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Product Merchandising
How to Create a Category Campaign
In this video, we cover how to create an Individual Category Campaign. Individual Category Campaigns occur when a shopper visits a category using...
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Product Merchandising
Manual Indexing
In this video, we cover Manual Indexing and when you should trigger an update. Indexing is the sharing information between the product data...
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Product Merchandising
Global Campaign
In this video, we’re going to cover how to set up a Global Campaign. Global Campaigns enable you to promote/demote products across your...
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Ecommerce Search Optimization
You’ve given your search an upgrade with Searchspring, now learn how to make it really work for you and get answers to common questions.
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Search Optimization
Search Bar Best Practices
At an absolute minimum, shoppers expect hyper-relevant results when they perform a search on your ecommerce store. For a truly exceptional shopper experience,...
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Search Optimization
Search Preview and Relevancy Scoring
Search Preview allows you to explore all of the under-the-hood functionality of Searchspring. With it, you can easily view your product data, easily...
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Search Optimization
Measurement Intelligence
In this video, we’re going to walk through how powerful Measurement Intelligence can be for your shoppers and your business.
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